Hygiene & Guarantee at LENA Nails & Beauty

A Clean Pedicure at LENA: Basin Liner, Kit and Gloves

For pedicures at LENA, a fresh basin liner is placed inside the footbath for each guest. Each guest also gets a fresh single-use kit with a nail file, buffer, heel scrubber and toe separator. Technicians wear gloves for pedicures, and the heated cabinet warms towels, up to 80°C, for a comfortable finish.

Fresh basin liner for each guest

For every pedicure, a fresh basin liner is placed inside the footbath before the guest puts their feet in, so each guest soaks in a clean liner rather than in a basin used by someone else. The liner is changed for each guest, and a new liner is used for the next guest, which keeps the soaking step simple and easy to understand. This liner is part of the pedicure routine at all 3 branches, and it is used together with the single-use kit described on this page.

The basin liner step comes first in the pedicure, before the soaking and the care steps that follow, so guests can see the liner in place at the start of the service. If you ever want to check, you can look into the footbath before soaking and ask the technician about the liner, because staff speak English and Vietnamese. The same routine applies at Son Tra, An Hai and An Thuong, so the pedicure starts the same way whichever branch you visit.

Fresh single-use kit

Each guest gets a fresh single-use kit for the pedicure, with four items: a nail file, a buffer, a heel scrubber and a toe separator. The kit is new for each guest and is not used again for another guest, so the tools that touch the feet during a pedicure are not shared between guests. Metal tools follow a different routine, described on the hygiene page, while these four kit items are the ones made for one guest only.

The nail file shapes the nail, the buffer smooths the surface, the heel scrubber cares for rough skin on the heels, and the toe separator keeps the toes apart while polish or gel is applied. Because each item is fresh for each guest, the technician does not need to carry a used kit from one guest to the next, and the pedicure can move from soaking to shaping and finishing without reusing these items. Ask the team if you want to know which item is used at each step.

Gloves for pedicures

Technicians wear gloves for pedicures, so the hands that care for your feet are gloved throughout the pedicure service. Gloves are part of the pedicure routine at all 3 branches, and they are worn together with the fresh basin liner and the fresh single-use kit described above. For manicures, gloves are worn when a guest asks for them, which keeps the rule simple: gloves for pedicures, and gloves on request for manicures.

Wearing gloves also helps the technician work neatly through the soaking, scrubbing and finishing steps, because the hands stay covered while handling the basin liner, the kit and the towels. If you prefer gloves for a manicure as well, just tell the team when you arrive, since staff speak English and Vietnamese and can note your request. The pedicure itself does not change when gloves are worn; the steps, the kit and the liner stay the same.

Warm towels to finish

At the end of the pedicure, warm towels finish the service, giving the feet a comfortable close after the soaking and care steps. The towels are warmed in a heated cabinet, which warms towels up to 80°C, so the towels arrive warm rather than cold or damp. Warm towels are used at the finish only, after the basin liner, the kit and the gloves have already done their part in the earlier steps.

The warm towel finish suits guests who want a calm ending to the pedicure, especially after a long day of walking around Da Nang. If you have sensitive skin or you prefer towels less warm, tell the technician before the finish, because staff speak English and Vietnamese and can adjust to what you ask. The towels do not replace any earlier step; they simply close a pedicure that already used a fresh liner, a fresh kit and gloves.

Deluxe and VIP pedicure steps

Deluxe and VIP pedicures start from the same clean base as a regular pedicure: a fresh basin liner, a fresh single-use kit and gloves for the pedicure, followed by warm towels at the finish. The VIP pedicure then follows four care steps, described below. For prices, including the Deluxe and VIP pedicures, see the price page linked from this page, because this page describes the steps rather than listing prices.

The VIP pedicure follows four steps in order: a foot soak, a salt scrub, a mud mask and a foot lotion to finish. You can choose one of five scents for the VIP care set: Orange, Lemon, Green Tea, Rose or Lavender, so the scent is your choice rather than a fixed part of the routine. The four steps sit on top of the clean base already described, so the basin liner, the single-use kit and the gloves are still part of the VIP pedicure.

If you are choosing between a regular, Deluxe and VIP pedicure, ask the team on WhatsApp at +84 799 144 968 which option fits the time you have and the care you want. All 3 branches open daily from 8:30 to 20:30, and gel and nail art are taken until about 1 hour before closing, so mention your timing when you ask. Staff speak English and Vietnamese, and they can explain the steps in either language before you decide.

All 3 branches: Son Tra, An Hai and An Thuong, open daily 8:30–20:30.

We have 3 locations in Da Nang: 89 Pham Tu (An Hai, Son Tra), 211/88 Nguyen Van Thoai (An Hai), 34 An Thuong 3 (An Thuong, Ngu Hanh Son) — near My Khe beach and the An Thuong tourist area.

Frequently Asked Questions